1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details (phone number, email address, residential address), and appliance details.
- Service Information: Details about the repair or maintenance services requested, including appliance type, issue description, and service history.
- Payment Information: Billing details for processing payments (credit/debit card information, UPI, etc.).
2. How We Use Your Information
- To provide repair and maintenance services for your kitchen appliances.
- To communicate with you regarding service updates, appointments, and promotions.
- To process payments and issue invoices.
- To improve our services and customer experience.
3. Data Sharing and Disclosure
We do not sell or share your personal information with third parties except:
- When required by law or legal process.
- With service providers who assist us in delivering our services (e.g., payment processors, technicians).
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, misuse, or loss.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request a copy of the data we hold about you.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.
